Tasks involved include:

1. Desktop support
• Software and hardware support
• Data backup and system security
• Implement and maintain system hardening tools on end-client computers
• Printer setup and configuration in a SOHO setup

2. Network maintenance and support
• Wi-Fi integration and maintenance
• Cable patching and troubleshooting of switches, routers and access point

3. Microsoft 365 support and administration
• Email setup and backup to Microsoft exchange server
• Deploy security policies from Microsoft’s Advance Threat Protection services
• Do training and create content and material related to MS 365 and Cyber-Security